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You can request an order three ways: fill out the form on our Contact page, call us at (918) 260-2565, or email hello@notjustcake.com. For custom cakes and catering, Regina will personally reach out to discuss flavors, design, and pricing within 24 hours.

We recommend booking custom cakes at least 2–3 weeks in advance. Weddings and large multi-tier cakes should be booked 1–2 months ahead to guarantee your date. Smaller items like cupcakes, cookies, and cake pops typically need 3–7 days notice.

Custom cakes start at $70 for smaller single-tier designs and go up based on size, complexity, fillings, and decoration. Sculpted 3D cakes start around $95. Decorated sugar cookies and cake pops are $25 per dozen. Cupcakes start at $35 per dozen. Final pricing is quoted after we discuss your specific design.

Yes. Custom cakes and catering orders require a non-refundable deposit to secure your date. The remaining balance is due before or upon pickup or delivery. Smaller pre-orders (cookies, cupcakes by the dozen) typically require full payment at booking.

We accept all major credit and debit cards via our secure payment processor (Stripe), as well as cash for in-store pickups. We never store your card information on our servers.

We bake every flavor from scratch. Popular cake flavors include vanilla bean, classic chocolate, red velvet, lemon, strawberry, blueberry lemon, and seasonal specials. Fillings range from buttercream, cream cheese, fresh fruit, ganache, and dulce de leche. If you have something specific in mind, just ask — we love to experiment.

Almost always — yes. Regina specializes in tiered wedding cakes, fully sculpted 3D themed cakes, and intricate buttercream florals. Send us your inspiration photo and we will let you know what is achievable. While we work hard to match designs exactly, every cake is handcrafted so small artistic variations are expected.

A standard 6-inch round cake serves 8–12, an 8-inch serves 16–24, a 10-inch serves 28–38, and a 12-inch serves 40–50. Tiered cakes are sized based on guest count — we will recommend the right configuration once we know how many people you are feeding.

Tastings are available by appointment for weddings and large events. Reach out via the Contact page to schedule a date that works for both of us.

We offer five full-service catering menus: Italian ($15–16/person), Mexican ($14–16/person depending on fajitas vs. tacos), BBQ ($15/person), Sandwich Spread ($13/person), and a Bakery & Desserts spread with pricing that varies by item. Every package includes drinks (tea, lemonade, water) and dessert.

Our typical catering minimum is around 25 guests, though we are flexible for smaller events. Larger events (weddings, corporate gatherings of 100+) are absolutely our specialty.

Yes. We provide delivery and setup for catering orders within McAlester and the surrounding area. Delivery fees are based on mileage and setup complexity, and will be quoted clearly on your invoice. For deliveries, an authorized representative should be at the venue to receive the order.

We do our best. Vegetarian and lighter-option swaps are available on most menus. For gluten-free, dairy-free, or specific allergen needs, contact us before booking so we can talk through what is realistic in our shared kitchen.

Our bakery is NOT a certified nut-free, dairy-free, sugar-free, or gluten-free environment. We work in a shared kitchen that handles peanuts, tree nuts, dairy, eggs, wheat, gluten, and soy on a daily basis. Even if an item does not contain a specific allergen, we cannot guarantee it is free from trace amounts.

Yes, we offer specialized preparations on request — please contact us before ordering so we can discuss your needs. As the customer, it is your responsibility to inform your guests of the allergy risk in our shared kitchen.

Highly saturated colors (deep reds, black, navy) require a lot of food coloring and may stain teeth, skin, or clothing. Tiered and 3D cakes often contain wooden dowels, plastic straws, or floral wires for support — please remove these before serving.

No. Because of the delicate nature of frosted cakes and decorated goods, we do not ship via mail or traditional carriers. We are a local bakery serving McAlester, Oklahoma and the surrounding communities.

All pickups happen at our storefront: 1301 N. Main St, McAlester, OK 74501. We will give you a specific pickup window when your order is confirmed. Our pickup hours are Monday–Friday 9am–5pm and Saturday 10am–4pm.

Place the cake flat on the floorboard of your vehicle (not the seat) and run the AC during transport, especially in warm weather. Buttercream softens quickly in heat. Once the cake leaves our premises, Not Just Cake is no longer responsible for transport damage.

Most of our cakes should be kept in a cool, dry place at room temperature for up to 2 days, away from direct sunlight. Cakes with cream cheese frosting, fresh fruit, or whipped cream should be refrigerated and brought to room temperature 1–2 hours before serving for the best flavor.

Cancellations made 14+ days before the event receive a full refund minus any non-refundable deposit. Cancellations 7–13 days out receive a 50% refund or store credit. Cancellations within 7 days of the event are non-refundable because production has already begun.

We will do our best to accommodate a new date based on our availability. If we are fully booked on your new date, our standard cancellation policy applies to your deposit.

Your satisfaction matters to us. If something is wrong with your order, contact us within 24 hours of pickup or delivery and return the uneaten portion. Refunds or store credits are issued case-by-case at the discretion of management. We cannot refund cakes that have been fully consumed or damaged after leaving our care.